Frequently asked questions
You are welcome to bring your own bed sheets or rent it from us for a fee of € 5,00.
Unfortunately not! If you need a hairdryer, please bring your own.
Yes, please bring your own towels.
Full board begins with dinner and ends with breakfast and a packed lunch.
Full board includes:
- Extensive breakfast buffet
Optional: Packed lunch to prepare (including sweets, fruit, and a drinks station) - 2-course lunch
- 3-course dinner with a large salad buffet, vegetarian menu options, and dessert
Allergy options (e.g., lactose, gluten) Drinks at all meals (including club cups) - All-day fruit basket, tea, coffee, and lemon water
- BBQ evening (once per stay)
An additional lunch on the day of arrival or departure costs €10 per person.
Our services are primarily geared toward groups. However, at certain times (e.g., during the summer holidays), we are also happy to accommodate private guests. If you're interested, just send us an inquiry!
Most of our sports facilities are available only to our hotel guests. Outside guests are welcome to use our climbing and bouldering hall. Our beach volleyball court can also be used by outside parties upon request. The high ropes course can also be used by outside groups upon request (minimum group size 10 people or €300.00 minimum spend).
Our program is generally aimed at children and young people up to the age of 18. However, at certain times (e.g., during the summer holidays), we are also happy to accommodate adult groups. If you are interested, simply send us an inquiry!
Check-in is possible from 3 p.m. and check-out is until 10 a.m. Departures before or after this time will be charged the next daily rate.
Unfortunately, only cash or payment on account is possible.
Cancellations can be made within 30 days of the reservation confirmation without incurring a cancellation fee. Cancellations made up to three months prior to arrival will incur an unoccupied bed fee of 65% of the agreed accommodation fee. Cancellations made one month or more prior to arrival will incur an unoccupied bed fee of 90% of the agreed accommodation fee.
You are welcome to rent climbing shoes from us. Please bring your own climbing harness and ropes.
Yes, but only if you're an experienced climber. We don't have any staff at the climbing gym to provide safety or supervision.
No, unfortunately that is not possible.
No, unfortunately that is not possible.
Yes, of course! Just send us an inquiry.