Frequently asked questions

Do I have to bring my own bed sheets?

You are welcome to bring your own bed sheets or rent it from us for a fee of € 5,00.

Are there hairdryers in the rooms?

Unfortunately not! If you need a hairdryer, please bring your own.

Do I have to bring my own towels?

Yes, please bring your own towels.

What is included in the full board?

Full board begins with dinner and ends with breakfast and a packed lunch.

Full board includes:

  • Extensive breakfast buffet
    Optional: Packed lunch to prepare (including sweets, fruit, and a drinks station)
  • 2-course lunch
  • 3-course dinner with a large salad buffet, vegetarian menu options, and dessert
    Allergy options (e.g., lactose, gluten) Drinks at all meals (including club cups)
  • All-day fruit basket, tea, coffee, and lemon water
  • BBQ evening (once per stay) 

An additional lunch on the day of arrival or departure costs €10 per person.

Can I travel to Club Kitzsteinhorn as a private guest?

Our services are primarily geared toward groups. However, at certain times (e.g., during the summer holidays), we are also happy to accommodate private guests. If you're interested, just send us an inquiry!

Can the sports facilities also be used by external people?

Most of our sports facilities are available only to our hotel guests. Outside guests are welcome to use our climbing and bouldering hall. Our beach volleyball court can also be used by outside parties upon request. The high ropes course can also be used by outside groups upon request (minimum group size 10 people or €300.00 minimum spend).

Are adults also allowed to travel to Club Kitzsteinhorn?

Our program is generally aimed at children and young people up to the age of 18. However, at certain times (e.g., during the summer holidays), we are also happy to accommodate adult groups. If you are interested, simply send us an inquiry!

What time can I check in? What time do I have to check out?

Check-in is possible from 3 p.m. and check-out is until 10 a.m. Departures before or after this time will be charged the next daily rate.

Can I pay by card?

Unfortunately, only cash or payment on account is possible.

What are the cancellation conditions?

Cancellations can be made within 30 days of the reservation confirmation without incurring a cancellation fee. Cancellations made up to three months prior to arrival will incur an unoccupied bed fee of 65% of the agreed accommodation fee. Cancellations made one month or more prior to arrival will incur an unoccupied bed fee of 90% of the agreed accommodation fee.

Can I rent climbing equipment?

You are welcome to rent climbing shoes from us. Please bring your own climbing harness and ropes.

Can I visit the climbing hall as an external guest?

Yes, but only if you're an experienced climber. We don't have any staff at the climbing gym to provide safety or supervision.

Can I spend a day at Club Kitzsteinhorn as an external guest?

No, unfortunately that is not possible.

Can I have a birthday party at Club Kitzsteinhorn?

No, unfortunately that is not possible.

Can the Club Kitzsteinhorn be booked for corporate incentives?

Yes, of course! Just send us an inquiry.

SEE YOU IN
THE YOUTH PARADISE!
✌️

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