General Terms and Conditions (Hall rules)

1. General remarks

  • 1.1

    The general terms and conditions (Hall rules), hereinafter referred to as “GTC”, are binding for all users of the climbing hall _____________ Pecile Gmbh, hereinafter referred to as climbing hall.

    They are primarily aimed at preventing accidents and maintaining order and hygiene. These GTC are posted in the hall’s entry area and must be carefully read by all users. These GTC can be seen on our homepage and downloaded. Users of our climbing hall accept these GTC and pledge to observe them.

  • 1.2

    The term “facilities of the climbing hall” refers to:

    1.2.1 Boulder facility (indoor)

    1.2.2 Top rope facility

    1.2.3 Lead climbing facility, outdoor climbing facility and fixed rope course

    1.2.4 Change rooms

    1.2.5 Parking spaces

    1.2.6 Sanitary facilities

  • 1.3

    Conditions for using the facilities of the climbing hall

    1.3.1 General user requirements are (i) completing the registration form and (ii) buying an entrance ticket

    1.3.2 If the user has either a valid multi-entry ticket or a valid season or annual pass, completing the registration form is required only once. This also applies in case of purchasing one or more multi-entry tickets, or season or annual tickets, or in case of switching between multi-entry tickets, season and annual tickets.

  • 1.4

    Use of the facilities of the climbing hall by minors

    1.4.1 Minors aged 12 or older may use the facilities of the climbing hall by themselves, provided that the legal guardian has duly completed the registration form designated for minors aged 11 or older and purchased an entry ticket for the minor.

    1.4.2 Minors under 12 years of age may only use the facilities of the climbing hall accompanied by an adult, if the youth purchases a valid entry ticket and the adult a valid belay ticket / entry ticket. Testing of the rope and climbing technique skills by a member of staff of the climbing hall is to be complied with. It is at the discretion of the employees of the climbing hall, based on their judgement, to completely exclude minors below the age of 12 from using the facilities of the climbing hall or to limit them to specific facilities (for example, only allowing use of the bouldering facility). The adult accompanying the minor is to ensure that the minor behaves appropriately. He/She is also responsible for any damage to persons or property.

  • 1.5

    All entry tickets are non-transferable. No refund or replacement is provided for lost entry tickets.

  • 1.6

    Smoking or consuming alcohol is prohibited on the entire grounds of the climbing hall. Climbing under the influence of drugs is strictly forbidden.

  • 1.7

    The change room is to be used for changing, storage of clothing, equipment and personal items.  We do not assume responsibility or liability for any theft or loss in the change room or in the climbing hall.

  • 1.8

    All guests must follow the instructions of the staff of the climbing hall.

2. Risk

  • 2.1

    Climbing entails certain risks. Practising it is associated with a non-calculable remaining risk and thus requires a high level of concentration, self-responsibility and specific skills at all times.

  • 2.2

    Use of the facilities and being in the climbing hall is at your own risk.

  • 2.3

    The climbing hall is responsible for the proper functioning of the entire facility. But it expressly does not assume any responsibility for the practising of climbing by the users, the associated risks and any injuries.

  • 2.4

    Adults are responsible for minors who are in the climbing hall pursuant to paragraph 1.4, and their actions.

  • 2.5

    The climbing hall and its staff do not assume any responsibility for damage to persons and property. Claims for compensation due to at-fault accidents or damages are excluded in particular. Lost items cannot be reimbursed. The entrance fee to the climbing hall does not include any insurance benefits.

3. General safety in all areas and use of the facility of the climbing hall

  • 3.1

    The details in the registration form must be correct and true. After registration, a member of staff in the climbing hall may evaluate the technical skills of any climber in the climbing hall at any time which he/she disclosed in the registration form.

  • 3.2

    No one is allowed to use any part of the climbing hall under the influence of alcohol, drugs or medication.

  • 3.3

    No glass bottles are allowed in climbing areas, without exception.

  • 3.4

    In order to prevent injuries, the user should always complete extensive warm-up before climbing.

  • 3.5

    Climbing is only allowed with equipment conforming to the alpine sports standards, which is in faultless condition.  Climbing with only a chest harness is prohibited due to the risk of injuries.

  • 3.6

    In addition to the skill check according to paragraph 3.1, an employee of the climbing hall may perform a standardised security check on the climbing equipment used.  Should any defects on the equipment be detected, the permission to climb in the lead climbing and top rope areas may be revoked to ensure the safety of all users.

  • 3.7

    The use of street shoes or climbing barefoot is not allowed.

  • 3.8

    To prevent injuries, it is prohibited to wear any type of jewellery (such as rings, bracelets, necklaces, etc.). Furthermore, carrying Mp3-players or similar devices that could affect concentration during climbing is prohibited.

  • 3.9

    Any route may only be climbed by one user at any one time. Attention must be paid to keeping sufficient distance to other users; climbing above each other is prohibited without exception.

  • 3.10

    Installing, changing or relocating steps, holds, hooks, intermediate belays, top ropes and belay stations is strictly prohibited. Should a hold, step, hook, etc. come loose or rotate, this must be immediately reported to a member of staff in the climbing hall.

  • 3.11

    Artificial climbing holds are not subject to standardisation.  Artificial climbing holds can break or come loose at any time, posing a hazard to or injuring the climber and other persons. The climbing hall cannot be held liable for the stability of the mounted holds. Climbing material may fall down at any time. It is recommended to wear a helmet.

  • 3.12

    The facilities of the climbing hall and its sanitary facilities are to be kept clean.

  • 3.13

    Bringing animals with you is prohibited.

4. Special guidelines regarding: Bouldering, top rope and lead climbing

  • 4.1

    Climbing without a rope (bouldering) is only permitted, without exception, in areas designated as boulder areas. Bouldering is not allowed, without exception, in lead climbing areas.

  • 4.2

    The safety mats in the boulder area must not be used to lie down on.  Please use the designated zones for resting.

  • 4.3

    With the exception of the bouldering area, use of the facilities of the climbing hall (top rope and lead climbing) is only permitted when secured by ropes.

  • 4.4

    Top rope climbing at intermediate belays is prohibited. If the belay station at the end of a route cannot be reached, the rope must be pulled off.

  • 4.5

    Top rope climbing in overhanging areas is only permitted with a rope, which runs through the intermediate belays to the belay station. Here, too, all intermediate belays must be engaged. This is to protect the climber from uncontrolled swinging.

  • 4.6

    The standardized partner check must be performed before the use of any lead climbing area.

  • 4.7

    All available intermediate belays must be engaged during lead climbing to minimize the risk of injury during a fall., i.e. not a single intermediate belay can be skipped.  In particular when lead climbing, every intermediate belay must be engaged from as stable a position as possible.

  • 4.8

    At the end of every lead climbing route, a reversing chain is attached. The rope must be clipped into both carabiners attached to the reversing chain. It is prohibited to clip two ropes into one reversing chain, as otherwise the rope may be dangerously damaged by friction burn.

  • 4.9

    A safety line rope may be used only by one climber.

  • 4.10

    The climber must be lowered slowly and steadily. Special attention must be paid not to put other climbers at risk.

  • 4.11

    No ropes shorter than 60 metres should be used.

  • 4.12

    Only standardised belay devices, with which the user is familiar, may be used.

  • 4.13

    After finishing a route, all personal equipment must be removed without exception.

5. Courses

  • 5.1

    The climbing wall offers courses aimed at learning and/or improving skills in all aspects of climbing. Details regarding the specific courses, dates and costs are on display in the climbing hall and also published on the website

    The number of available spaces is limited, participants will be admitted in the order they make payment. Participants who cannot be accommodated will be informed immediately. Payment will then, of course, be refunded. Registration will only be binding for the climbing hall when the full course fee per participant has been received, thus reserving the participant’s spot. Payment must be completed no less than 5 days before the start of the course. (Kletterhalle __________Pecile Gmbh, Volksbank Zell am see, Account 010199974, BIN 45010). The right to participate in the course will be declined should there be a delay in payment (This does not void the obligation to pay).

  • 5.2

    Courses by external organisers or group leaders may only be run after registration and by agreement with the climbing hall.

  • 5.3

    The leader of an external group carries full responsibility for his/her participants.

  • 5.4

    Individual areas of the climbing hall may be closed off in order to run courses. These restrictions will be announced in good time on the notice board. If an area is closed off, it is not available to other users of the climbing hall for as long as it is closed off.

  • 5.5

    Unauthorised reservation or closing off of wall areas by groups is not allowed.

  • 5.6

    For competitions, other events, cleaning of walls and holds, route setting and other necessary work, parts of the climbing hall may be temporarily closed for public use. These restrictions will be announced in time, if possible, and do not entitle the user/s to file any claims for compensation. We expressly point out that purchasing an entry ticket or registering for a course does not establish the right to use certain wall sections in the climbing hall.

  • 5.7

    The climbing hall reserves the right to cancel the events (climbing courses) for compelling reasons. If an event needs to be cancelled, the climbing hall will attempt to provide a suitable alternative or replacement date. In case no replacement date can be found, the course fees will be reimbursed to 100%. However, any claims for travel expenses will be declined. The climbing hall is authorized to cancel the contract with an individual participant without the right to reimbursement of the participation fees, in particular if the participant acts in violation of the contract or if the participant’s conduct poses a risk to the proper holding of the climbing course or to other course participants.

  • 5.8

    Should a participant cancel a seminar, the following cancellation fees shall apply: within 7 before the start of the course: 60% of the course fee, within the last 24 hours: 100%. For cancellations, please use our mobile phone number: +43 (0) 664 _______ and make sure to leave a voice mail. If cancelling due to illness or special circumstances (serious illness of a relative, etc.) the cancellation fee can be kept as a credit to pay for another course at the climbing hall.

6. Expulsion of a user

  • 6.1

    Anyone who is in breach of the GTC or instructions by staff of the climbing hall, may be excluded from using the facilities of the climbing hall and be expelled from the grounds of the climbing hall. In this case, there is no right to (aliquot) reimbursement of the price of the day, season or annual pass.

  • 6.2

    In case of repeated breaches of the GTC or instructions by the staff of the climbing hall, the user may be permanently barred from the premises, whereby the day, season or annual pass will be confiscated. There is no right to (aliquot) reimbursement of the purchase price.

7. Getting here and back

  • Participants make their way here and back at their own risk.

8. Consent

  • 8.1

    The user consents to any photos and films recorded in the climbing areas of the climbing hall being published for marketing purposes on the website of the climbing hall and in printed media without compensation.

  • 8.2

    The user consents to be contacted by telephone, fax, email, SMS or post for informational purposes, but can withdraw this consent at any time and without stating reasons.

9. Voidness of individual provisions

  • The invalidity of individual provisions does not result in the voidness of the entire contract.

10. Place of jurisdiction

  • Place of jurisdiction is Zell am See District Court. 

    Managing Director: Pecile Stefan
    Pecile GmbH


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